New Online Upgrade Now Available for LensDoc v3.1!
Andromeda has started the transition to a new fully automated online upgrade scheme. The first of our products to be fitted with this feature is LensDoc v3.1. A previous serial number is required to upgrade. If you have lost this serial number, please fill out our Tech Support form and include any previous order information (Name, Address, Phone, Email) and we will email you back. You can also contact us by phone at 1-800-547-0055.
Click Here to upgrade LensDoc Online.
*Please check our compatibility page before ordering to make sure that there is an upgrade available for the filter you own. The compatibility page lists the latest versions of our entire catalog.
*Version 2.1 of the Artistic Screening Tools Collection, which contains the Cutline, Etchtone, and Series 3 Screens Filters is now available for upgrade purchase. This new version is compatible with PhotoShop CS3, Intel Macs and Windows Vista. Upgrades are available individually for $19.95, or $39.95 for all three (if you own the entire collection).
Fill out the fields below and be sure to include your current serial number for each product being ordered. Please include a valid e-mail address, as these upgrades will be e-mailed to you in a .zip file containing the plug-in installer(s).
YOU MUST CHECK THE BOX AND ENTER THE ENTIRE 15 OR 23 DIGIT REGISTRATION NUMBER for the products you want to upgrade.
ALL OTHER UPGRADES ARE PROVIDED ON CD FORMAT ONLY. DOWNLOADS ARE ONLY AVAILABLE FOR LENSDOC v3.1 AND THE ARTISTIC SCREENING TOOLS COLLECTION VIA A PROVIDED DOWNLOAD LINK.
Finding your Registration Number:
Product registration numbers can be found in several places. For physical product orders, registration numbers can be found on the CD envelope and on the accompanying registration card. For digital product orders your registration number will be in the order confirmation email which accompanies your purchase. The serial number can also be found in the “About” screen of any of our plug-ins.
Before the form is processed, you will be asked to confirm the details. You will receive confirmation of your order via email
* required field
**Free upgrade only available to customers who own either the CTBar stand-alone version or Utility Belt Version 1.0
This upgrade will be delivired via email or direct link, no physical version is available. Your credit card will not be charged, and is only needed for verification purposes. For questions please call 1-800-547-0055
