Upgrades for most of our individual products are available through our online store. The new upgrade versions require your previous 23 digit registration number
Order upgrades from our online store for any of the following:
Screens, Cutline, EtchTone, LensDoc, Perspective, Scatterlight and Shadow.
If you have lost your serial number,or have an old 15 digit serial number, please fill out our Tech Support form and include any previous order information (Name, Address, Phone, Email, Order number, reg number)
and we will email you a download link and instructions. You can also contact us by phone at 805-379-4109 during our business hours.
ARTISTIC SCREENING TOOLS COLLECTION Upgrades to ver 2.3
If you purchased a previous version of the Artistic Screening Tools Collection OR you own all 3 Screening products individually. You can purchase the Artistic Screening Tools Collection Upgrade using the form below.
OTHER PRODUCT UPGRADES
Upgrades for Series 2 3-D Luxe, Series 4 Techtures, Velociraptor, VariFocus, and Series 1 Photography can be ordered via the form below. Please check our compatibility page before ordering to make sure that there is an upgrade available for the filter you own. these upgrades are not available unless your original version is on a floppy disk. If you own a floppy version of any of the above products than you can upgrade to the latest digital version available.
Once your order is submitted, you should expect to recieve your download link by the end of the same business day (if submitted before 3pm PST) or the end of the following business day (if submitted after 3pm PST). The download link or instruction will be sent to the email address you provide.
YOU MUST CHECK THE BOX AND ENTER YOUR 15 OR 23 DIGIT REGISTRATION NUMBER for products you want to upgrade.
Before the form is processed, you will be asked to confirm the details.
You will receive confirmation of your order via email
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